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Privacy Policy

1. Introduction

Arteel  is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our websites, register for events like Rise Beyond Limits, or use any related services.

By accessing our website or providing your personal data, you acknowledge that you have read and understood this Privacy Policy and that you agree to the practices described herein.


2. Who We Are

  • Arteel
  • Wingepark 17
    3110 Rotselaar
    Belgium
  • VAT: BE 0448.941.734
  • Email: nathalie@arteel.com
  • Phone: +32 16 49 99 66

We are responsible for determining why and how your personal data is processed.

 

3. Data We Collect

3.1. Information You Provide Directly

  • Registration Data: When you register for our events (e.g., name, email, phone, company name, job title).
  • Billing Information: Company address, VAT number (if applicable), and payment details (although payment processing may be handled by third-party providers).
  • Communications: Emails or messages you send to us with inquiries or feedback.
  • Preferences: Any dietary restrictions, accessibility requests, or other preferences you provide for event planning.

3.2. Information Collected Automatically

  • Log Data: IP address, browser type, operating system, date/time of page visits.
  • Cookies: Small text files placed on your device to collect information about your browsing behavior. (Refer to Section 8 for our Cookie Policy.)

3.3. Information from Third Parties

  • We may receive data from social media platforms, payment processors, or hotel booking partners if you have given consent to share information with us.

 

4. How We Use Your Data

4.1. Event Management:

  • To process registrations, generate invoices, and confirm payment.
  • To plan event logistics, such as room assignments, VIP arrangements, and dietary accommodations.

4.2. Communications:

  • To send you confirmations, updates, reminders, or relevant details about the events you have registered for.
  • To respond to your inquiries and customer service requests.

4.3. Marketing & Promotions:

  • To send newsletters, promotional emails, or offers related to our events, products, or services. You can opt out at any time by clicking “unsubscribe” or contacting us.

4.4. Legal Compliance & Obligations:

  • To comply with legal obligations, accounting, and tax requirements.
  • To enforce our terms, protect our rights or property, or address disputes.

 

5. Legal Grounds for Processing

Under the GDPR, we rely on the following legal bases:

5.1. Contract: When processing is necessary to provide the event or service you’ve requested (e.g., event registration and payment).

5.2. Consent: When you opt in to receive our marketing communications or voluntarily submit special category data (e.g., dietary requirements).

5.3. Legal Obligations: When processing is required to comply with tax, accounting, or other legal obligations.

5.4. Legitimate Interests: For improving our events, protecting our rights, or certain marketing activities that are balanced against your rights and freedoms.

 

6. Data Retention

  • We keep your personal data only as long as necessary for the purposes for which it was collected, in accordance with legal, accounting, or reporting requirements.

  • In some cases, we may anonymize your data (so it can no longer be associated with you) for statistical or research purposes. In this situation, we may use this information indefinitely without further notice.

7. Data Sharing & Transfers

7.1. Service Providers:

  • We may share your data with trusted third parties who help us provide and improve our services (e.g., event platforms, email marketing providers, payment processors).
  • These parties process your data on our behalf and are contractually bound to protect your information.

7.2. Hotel or Venue Partner

  • If you opt in for a special hotel rate or have special accommodation requests, we may share relevant data (e.g., your name, check-in/out dates) with the hotel, based on your consent.

7.3. Legal Requirements & Protection

  • We may disclose your personal data if required by law, or if we believe such action is necessary to protect and defend our rights, property, or safety (or that of others).

7.4. International Transfers

  • If any data transfer occurs outside the European Economic Area (EEA), we ensure an adequate level of protection, such as the EU Standard Contractual Clauses or an equivalent framework, in compliance with GDPR.

 

8. Cookies & Tracking

We use cookies to enhance your user experience, analyze site usage, and deliver relevant advertisements.

Types of Cookies:

  • Necessary Cookies: Essential for site navigation and functionality.
  • Analytics Cookies: Help us understand how visitors interact with our site.
  • Marketing Cookies: Used to personalize content and track user behavior across websites.

You can adjust your cookie preferences or disable cookies through your browser settings. For more information, see our Cookie Policy (or expand this section if you don’t have a separate page).

 

9. Your Rights Under GDPR

You have the right to:

1. Access: Request access to personal data we hold about you.

2. Rectification: Have inaccurate or incomplete data corrected.

3. Erasure (“Right to be Forgotten”): Request deletion of your data when it’s no longer needed or if processing is unlawful.

4. Restriction: Restrict our processing of your data if you contest its accuracy or object to its processing.

5. Data Portability: Receive your data in a structured, commonly used format and transfer it to another controller.

6. Object: Object to processing carried out in our legitimate interests or for direct marketing purposes.

7. Withdraw Consent: If processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

How to Exercise Your Rights: Send an email to nathalie@arteel.com with your request. We’ll respond within one month, in accordance with GDPR rules.

 

10. Security Measures

We maintain appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption where appropriate, and restricted access to personal data.

 

11. Children’s Data

Our events and services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe a child under 16 has provided us with personal data, please contact us so we can remove it.

 

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our processing practices or legal requirements. Any changes will be posted on our website with the updated “Last Updated” date.

 

13. Contact & Complaints

  • Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at nathalie@arteel.com or call +32 16 49 99 66.
  • Supervisory Authority: If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).

Belgian Data Protection Authority (GBA)
Rue de la Presse 35, 1000 Brussels, Belgium
Tel: +32 (0)2 274 48 00
Econtact@apd-gba.be
Website: https://www.dataprotectionauthority.be/

Rise Beyond Limits

with love by Arteel